Frequently Asked Questions
Do you require a deposit?
There is no deposit on jobs under $1,500, If the total cost is above that amount we could require some deposit and the balance is due after the project is completed to your satisfaction.
How do you give the estimate?
At The Painting Guys we give written or Email Proposals that includes a detailed breakdown of the work, so you know exactly where you spend every penny in your project. We do not give quotes by phone because many times it is difficult to calculate a price without seeing it, unlike other companies we do not guess the price on jobs, we use an effective calculation system that allows us to estimate a project at an affordable price.
What is your warranty?
We warranty workmanship for 1 year. For a period of 12 months from the date on the front of your contract, The Painting Guys will repair cracking, peeling or chipping paint resulting from defective workmanship.
What brands of paint do you use?
We use usually Sherwin-Williams Paints and we highly recommend this paints over other paints because we love the final results we've had on our painting projects using Sherwin-Williams paint and for us providing quality to our customers is our number one priority. You can choose the most beautiful color for your home, but if the paint is low quality, the end result is likely to disappoint, and you may need to apply three or four coats to cover dark colors.
You may have heard your friends and family tell you that it pays to spend a little extra to get a high-quality and long-lasting paint, also we’re able to purchase paint much more inexpensively than you can, considering the large amount of business we do with our suppliers, and we provide it to you at no net profit. However, if you want to save some money buying or specify your own brand of paint, we will be glad to use it with under this circumstances:
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If we know the paint is low quality paint but you’re determined to use it, we might apply the paint, but not be able to fully guarantee the results.
Are you fully insured?
Yes we do, we carry General Liability Insurance with no less than $1 million in coverage and commercial vehicles as well. Every employee are covered with Worker's Compensation Insurance. Feel free to ask our representative and we'll be glad to provide it to you.
What about lead-based paint?
Lead paint is a reality that is best viewed from an informed perspective and we should be well informed, the EPA have good information on their website about Lead-Based paint... Click here for more information.
Can you sleep in a house after painting?
Generally, In most cases, you can sleep in a painted room the night you paint it, especially if you used safe paint, ventilated well, and started early in the day. However, you may want to wait 24 hours before sleeping in a room painted with oil-based paints.
Which type of paint should you use?
Two properties you need to consider, how much wear and tear will the surface get and is a sheen or gloss to the finish going conflict with your decorating scheme.
The sheen of a paint is the amount of light reflected by the surface of a paint finish. There are four basic sheens:
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Flat - Exhibit non-reflective properties providing a matte finish. This finish helps hide surface imperfections, and is normally used for ceilings and walls in areas not subjected to a lot of wear and tear.
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Satin - Also know as eggshell finish, provides a soft luster sheen. A satin finish provides a harder surface finish which is more durable and more stain resistant than a flat finish. This durability makes satin paint a good choice for walls in children's rooms, hallways, stairways and family rooms.
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Semi gloss - are very durable, they are easier to clean and are more stain resistant than satin finish paints. Semi gloss paints are most often used on heavy wear surfaces or areas that are frequently cleaned such as kitchens and bathrooms. Semi gloss paint is also used on wood trim and cabinets.
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Gloss - is a harder, more durable, more stain resistant paint finish. It is easier to clean than all the other paint finishes. Gloss finishes generally make surface imperfections more noticeable. Gloss finishes are the best choice for heavy wear areas like kitchens, bathrooms, furniture and cabinets, floors, stairs, handrails, high traffic doors and trim.